
Fickle Consumers?
June 15, 2010With the start of iPhone 4 pre-order sales, and a lot of problems on the AT&T and Apple end, many consumers who were planning on pre-ordering the phone are getting upset. This is causing many to say “Well, I will just get something else then.” One person I saw wrote, “Well AT&T and Apple store are both down, so I guess I’ll just go Windows Mobile.” To me, this is a little crazy. If you want a device, you should want it regardless if you can order it or not within the first few hours of pre-orders. Are they just talking out of anger, or are they truly going to make another purchase because of these problems?
I would not be surprised if Apple sells 1 Million units alone or more in pre-orders on the new phone. For the first time that I can recall, the Apple store went down because it was being hit so hard by consumers who wanted to put them name in the pre-order hat. With many 1st generation iPhone users willing to now upgrade to the new device + the incentives that AT&T is giving to many iPhone 3G owners I expect the new phone will sell very quickly and will become very popular very fast. I think in this case, the “Gizmodo-gate” will help overall sales because people are aware of the phone at a much higher level than normal. It received A LOT of press, and because of that everyone has seen it already. The keynote even played on it a little bit at the announcement, which was the best thing for them to do. Although it wasn’t an intentional leak, I see it doing nothing but helping sales of the device at this point for the average consumer.
Every place that has the iPhone up for pre-order today has had problems. The AT&T internal servers have been going up and down, and because the Apple store accesses those servers to verify what price you will pay for the phone (either subsidized price, or unsubsidized, etc based on current contract, or contract renewal) they haven’t been able to have success either. This has left many people upset, but I suspect many of the vocally angry people are some of the more informed consumers, that feel they MUST have the pre-order in for the device as soon as humanly possible.
So, were you one of the ones that got booted out of either AT&T’s system or Apple when you tried to pre-order? If you got kicked out of pre-ordering, are you still going to buy the device as soon as you can get into the system? I hope that many people were ‘just talking’ and that they truly been’t going to change their mind on the device they were going to buy just because of a huge flood of interest in the device by others. Please let me know your thoughts!!
-Kyle
Wow, people are seriously stupid. Yes, Apple and AT&T are having trouble right now but won’t they probably have it cleared up by tomorrow or even earlier? You can’t even receive a phone for over a week and people don’t want it because they can’t pay for it right this second? dumb.